Veterinary Assistant/Receptionist Job at Prescott Animal Hospital - Ontario, Ontario, CA

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  • Prescott Animal Hospital - Ontario
  • Ontario, CA

Job Description

At Prescott Animal Hospital , we challenge the status quo by striving for excellence in our delivery of "Care and Comfort for Pets and People." We offer a fun, fast-paced, and dynamic work environment and are committed to providing every patient with high-quality care and compassion.

We are currently seeking a Part-Time to Full-Time Veterinary Assistant to work in a Customer Service Representative (CSR) role at our busy and growing practice.

This position is ideal for an experienced Veterinary Assistant who enjoys client interaction, thrives in a fast-paced environment, and understands the unique needs of a veterinary hospital. While the primary focus of this role is customer service and reception duties, a strong veterinary background is essential.

Responsibilities

  • Welcome clients and patients in a friendly, professional manner
  • Answer phones and respond to client inquiries
  • Schedule appointments and manage appointment flow
  • Process payments and maintain accurate patient records
  • Communicate effectively with veterinarians, technicians, and clients
  • Support the veterinary team with patient care and administrative tasks as needed
  • Maintain a positive and organized reception area
  • Deliver exceptional customer service while demonstrating compassion for both pets and their owners

Qualifications

Required

  • Previous experience working in a veterinary hospital
  • Veterinary Assistant experience preferred
  • Strong communication and customer service skills
  • Ability to multitask and remain organized in a fast-paced environment
  • Professional, compassionate, and positive attitude
  • Ability to work independently while contributing to a collaborative team environment

Valued Attributes

  • Leadership
  • Initiative
  • Accountability
  • Commitment to continuing education and professional development
  • Ability to help foster a positive, team-oriented workplace culture

What We Offer

  • Competitive salary based on experience
  • Continuing Education (CE) opportunities
  • Uniform allowance
  • Health benefits
  • Supportive team/family-oriented work environment
  • Opportunities for professional growth and development

Join Our Team

If you share our passion for providing exceptional care and customer service and are looking to become part of a fun, supportive, and dedicated team, we would love to hear from you.

Please Note: This position requires previous veterinary hospital experience. Only candidates with veterinary experience will be considered and contacted for an interview.

Job Tags

Full time, Part time

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