Job Description

Job Summary and Responsibilities

As our Patient Transporter, you will provide essential assistance and transportation for patients and related items across our campus, ensuring a highly customer-sensitive and seamless experience.

Every day you will promptly and safely transport inpatients and outpatients to and from various hospital areas. You will meticulously confirm patient identification, greet and assist in transferring patients, and make conscious observations of patient condition during transport, reporting any issues to appropriate personnel. You will also maintain a clean and organized work area and report any malfunctioning equipment.

To be successful in this role, you must demonstrate a strong commitment to patient safety and exceptional customer service for all individuals within our facility. You will be attentive, observant, and capable of performing duties efficiently while upholding the highest standards of care and professionalism.

• Demonstrates the ability to safely and competently perform tasks, skills, duties, procedures and responsibilities according to Medical Center Policy and Procedure. Including, but not limited to: Demonstrate ability to assess/interpret age-specific data with regards to employee accidents, injuries and illnesses. Encourages involvement of patient/family/significant other in decision making related to plan of care.
• SAFETY: Demonstrates self safety practices. Contributes to patient safety: a. Fall risk (side rails, wheelchair brakes are always used)b. Reports safety concerns to Supervisor or Director. c. Cleans transport equipment after each use.
• TRANSPORT: Performs patient and specimen transport to include: a. Coordinate patient and specimen transport. b. Prepare equipment for transportation and delivery. c. Assist in the admission, transfer and discharge of patients.
• OTHER LOGISTICS DUTIES: Performs limited ortho-tech duties: set-up/take of overhead frames and trapezes. Responds to hospital codes (Father Tracy, Code Blues, Dr. Red, etc.) Respects the patient's cultural beliefs and practices.
• CONTINUOUS QUALITY IMPROVEMENT / TEAMWORK: Approaches conflict and new ideas with an open mind. Meets the needs of the customer / patients and fulfills the mission and values of SMMC. Delivers a full range of services with the mindset of never passing off what you can do as effectively yourself. Shows accountability and responsibility for high quality and low cost services. Promotes a climate of continuous improvement. Understands, manages and responds to customer needs, so that every experience meets or exceeds their expectations. Embraces the philosophy of always doing the right thing the first time while recognizing that mistakes are made in the process of learning and taking risks. Respects people, helps to empower them to make decisions and contribute to an environment of continuous improvement. Provides timely and honest communication throughout all levels of the organization and with our external customers. Demonstrates the ability to initiate and perform duties independently. Assists other team members. Offers to help without being asked. Openly shares information, perceptions and feedback in a constructive manner. Maintains confidentiality of hospital business related to patients, physicians, visitors, coworkers and other Medical Center team members. Participates in team meetings as requested by Unit Director.

Required

• High School Graduate or
• Basic Life Support - CPR

Where You'll Work

Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics. Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and received a Healthgrades 5-Star Award for Heart Failure in 2026.

One Community. One Mission. One California

Pay Range

$25.00 - $26.46 /hour

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