Network Analyst Job at Match Point Solutions, Illinois

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  • Match Point Solutions
  • Illinois

Job Description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India . Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Title: Network Analyst

Duration: 12 Months

Location: Remote

Pay rate: $60 - $65/hr on W2

  • Act as primary intake for connectivity questions and requests
  • Gather technical details and ensure proper submission through approved workflows
  • Maintain case logs, troubleshooting notes, status updates, and resolution timelines
  • Create templates and checklists to improve request quality from non-technical users
  • Facilitate proactive identification of routing/firewall inconsistencies
  • Support documentation and knowledge base updates
  • Collaborate closely with network & firewall engineers to ensure accurate request routing

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Tags

For contractors, Local area, Remote work

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