Job Description

Adventures on the Gorge (AOTG) is a premier outdoor adventure destination located on the rim of the New River Gorge in West Virginia, a UNESCO World Heritage site. Offering world-class whitewater rafting, ziplining, rock climbing, and more, the resort combines thrilling experiences with cozy accommodations, exceptional dining, and breathtaking views. With a mission to create unforgettable memories, Adventures on the Gorge is the perfect place for adventurers and nature lovers alike.

The Event Coordinator leads the planning, coordination, and execution of weddings, social events, and group functions at AOTG. This role partners closely with clients and internal teams (including Sales, Food & Beverage, Lodging, and Resort Operations) to deliver seamless, high-quality events. The position plays a key role in the planning process, guiding customized events, and ensuring each event aligns with client vision, budget, and operational capabilities.

Key responsibilities include overseeing all event logistics, creating and managing Banquet Event Orders (BEOs), coordinating vendors and rentals, and leading food and beverage planning across all group events. The Event Coordinator serves as the central liaison between departments, ensuring clear communication, operational readiness, and consistent service standards. This role also provides guidance to sales teams, collaborates with culinary, and identifies opportunities to enhance guest experience and drive revenue.

On event days, this role ensures smooth coordination, client satisfaction, and successful execution in partnership with banquet and operations teams.

This is an in-person role requiring flexibility to work indoors and outdoors in a dynamic, fast-paced environment. Weekend, holiday, and seasonal availability are required. Success in this role requires strong leadership, organization, attention to detail, and the ability to manage multiple events simultaneously.

Job Responsibilities

· Assist in developing custom events aligned with client needs, budgets, and event goals

· Conduct property tours to showcase venues, lodging, and amenities

· Lead planning meetings and menu tastings to finalize menus, timelines, logistics, and event details

· Provide detailed information on event/wedding experiences and venue spaces. Guide clients through planning process.

· Consult with internal stakeholders and clients to understand event objectives and ensure successful execution

· Identify opportunities to enhance events and increase revenue through upselling or package recommendations

· Create, manage, and maintain all Banquet Event Orders (BEOs) for catering events and venue rentals

· Ensure accuracy, consistency, and operational feasibility of all BEOs

· Communicate BEO details directly with clients and internal teams, including catering, venue layout, AV needs, transportation, and logistics

· Serve as liaison between sales, culinary, and operations teams

· Provide guidance to sales staff on menus, logistics, and operational capabilities

· Collaborate with culinary team to develop and update event menus across all group types

· Communicate BEOs, menu details, service requirements, and timelines to all relevant teams

· Coordinate rentals, vendors, and event setup details

· Assist with event-day coordination, including client interaction and seamless handoff to execution teams

· Maintain standards for event production, staging, entertainment, and audiovisual needs

· Ensure adherence to Aramark Catering initiatives and guidelines

· Maintain forward scheduling and readiness for upcoming events and oversee F&B planning for all group events

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting required.  
• Prior experience with booking of events preferred. 

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