Job Description

Position Summary: Saturday and Sunday, 8am-8pm..This position is responsible for enhancing resident services and providing up-to-date information in a more efficient and timely manner, as well as greeting residents and visitors, answering the telephone, responding to both routine inquiries and emergencies, relaying calls to the proper department, and performing a variety of related clerical duties. This position reports to the Business Office Manager or other assigned manager. Benefits:

• 401(k)
• Paid time off

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring life safety systems, building alarms and investigating any unusual activity.
• Maintain visitor sign in/out kiosk and enter maintenance request work orders.
• Receive packages and deliver in the evening.
• Inform supervisor of any resident issues or concerns.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

• Must have high school education or three to six months related experience or training
• Previous experience working with senior adults preferred..
• Must be able to read, write, speak, and understand the English language.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.

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