Job Description

About Us

Behavioral Health Solutions (BHS) is a leading provider of behavioral health services in post-acute and skilled nursing settings across multiple states. Our mission is to ensure individuals receive the mental healthcare they deserve through compassionate, coordinated, and high-quality care.

We’re looking for a Clinical Practice Manager (CPM) to join our growing Arizona practice.

Position Summary

The Clinical Practice Manager (CPM) is responsible for executing clinical and operational initiatives within assigned facilities and supporting the performance of providers at the market level. This role partners closely with the Regional Clinical Practice Director (RCPD) to implement regional strategy, ensure consistency in care delivery, and support provider engagement, performance, and compliance.

The CPM partners closely with the Regional Clinical Practice Director to implement strategy, support provider performance, maintain compliance, and drive facility satisfaction. This role serves as a hands-on, field-based leader focused on day-to-day operations, provider support, and facility relationships.

Key Responsibilities

• Provide direct day to day support to clinical providers, including psychiatrists, nurse practitioners, and therapists.
• Support provider onboarding, orientation, and ongoing training to ensure readiness and adherence to clinical and operational standards.
• Conduct regular check-ins with providers to review productivity, documentation, scheduling concerns, and professional development needs.
• Identify performance issues early and partner with the RCPD on coaching, corrective action, or escalation as needed.
• Support provider engagement, retention, and satisfaction through consistent communication and on-site visibility.
• Serve as the primary day to day point of contact for assigned facilities, while partnering with the RCPD on escalations and strategic discussions.
• Conduct routine on-site visits to monitor workflow execution, provider effectiveness, and facility satisfaction.
• Address day-to-day operational issues, service concerns, and workflow barriers in collaboration with internal teams.
• Execute regional initiatives, workflow changes, and program implementations within assigned facilities
• Ensure consistent adoption of operational processes, documentation standards, and care models
• Reinforce organizational expectations related to scheduling workflows, care coordination, and service delivery
• Partner with facility leadership to support census stability, responsiveness, and high-quality patient care.
• Track and monitor key performance indicators (KPIs) such as provider productivity, documentation timeliness, and service consistency.
• Report trends, risks, and opportunities to the Regional Clinical Practice Director.
• Support data collection and reporting efforts related to clinical performance, facility satisfaction, and operational outcomes.
• Ensure providers adhere to documentation standards, HIPAA requirements, CMS regulations, and state-specific guidelines.
• Identify compliance risks or quality concerns and escalate appropriately.
• Partner with clinical leadership to support audits, reviews, and corrective action plans as needed.
• Collaborate with recruiting, scheduling, credentialing, and billing teams to support provider success and continuity of care.
• Support new facility onboarding, service expansions, and pilot initiatives within assigned markets.
• Provide market-level feedback and insights to leadership to inform operational and clinical improvements.

Qualifications

Education:

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work, Psychology, or related field (required).

Experience:

• Minimum 3 years of experience in behavioral health, healthcare operations, or post-acute care.
• Experience supporting clinical providers in a multi-facility environment preferred.
• Demonstrated ability to manage day-to-day operations, provider support, and facility relationships.

Requirements:

• Must comply with organizational and facility policies, including infection control and safety guidelines.
• Ability to manage multiple priorities across facilities and states.
• Reliable transportation required for local and regional travel.

Core Competencies

• Leadership and accountability
• Operational excellence and data-driven management
• Collaboration and relationship-building
• Clear and empathetic communication
• Adaptability and resilience in a fast-paced environment

Why Join Behavioral Health Solutions

At BHS, we believe in investing in our people. You’ll join a collaborative, mission-driven team dedicated to improving mental healthcare in post-acute settings. We offer:

• Competitive compensation
• Comprehensive benefits
• Professional growth and leadership development opportunities
• A culture built on integrity, teamwork, and purpose

Job Type:  Full-time

Schedule: Monday–Friday, with travel required

Work Location : Regional travel (remote administrative work between visits)

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